Please use our email helpdesk@new.ox.ac.uk to request information or help.
Email and Single Sign on (SSO) Accounts
Your University card is usually setup before you arrive at New College either through the Tuition Office or the HR Office. This card creates your SSO and email account. You should receive an activation code from University IT Services which you can use to enable your account. If you do not receive this please email helpdesk@new.ox.ac.uk.
Please visit the managing delegate email accounts page for guidance on secondary/generic email accounts.
Meals Bookings
Staff and SCR Meals can be booked through https://newmeals.new.ox.ac.uk/. If you are a new member of staff you will need to contact the bursary to ensure your account has been setup. Meals can be booked in advance but must be booked on or booked off by 10 am. If you miss this deadline please go to the hall and inform them you have not booked. If you have dietary requirements please ensure you inform the Catering team by emailing.
Network
Wireless network access is available throughout the college campus. You can connect to Eduroam using your Remote Access Account credentials. On the University IT Services pages you can find an Eduroam configuration guide and a helpful configuration tool which you can download. Eduroam is available throughout the University and Colleges so it can be a useful tool if you are moving around.
You can also connect via Ethernet and Newcwifi - please see our networks information page for connection information.
3rd Party Software Providers
SharePoint
All academic information relating to students and Academic Staff is held on the New College SharePoint sites
- New College Hub Central Signposting and College information site
- SCR Site for SCR Members
- Student Site for all Undergraduate and Graduates
- Home Bursary Portal - Home Bursary Matters and data collection
You will need your SSO credentials to login. If you do not have permissions to certain sub sites or pages please request it via the SharePoint site using the link provided. A message is then sent to the appropriate Administrator.
University IT Services
Information pages: https://www.it.ox.ac.uk/home
Information security https://www.infosec.ox.ac.uk/
Registration pages (change SSO or remote access passwords:https://register.it.ox.ac.uk/
Training https://skills.it.ox.ac.uk/courses-home
Access Workspace and SelectHR
Links for the HR system
Workspace - https://go.accessacloud.com/
Support Portal - https://access-support.force.com/Support/s/login/
Kinetix Solutions
Support Portal https://kineticsolutions.atlassian.net/servicedesk/customer/portal/2/user/login?destination=portal%2F2#
Accurate Solutions
website:https://www.accurate-solutions.co.uk/
email: support@accurate-solutions.co.uk
Olamalu - Website support
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