Multi-Factor Authentication

Below is a brief summary of MFA.  University IT Service have extensive webpages on MFA

What is MFA?

The University has implemented multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your Oxford Single Sign-On (SSO) account using a second factor, such as a code from an app on your phone, text message, or a phone call.

Commonly used Methods

• Using the Microsoft authenticator app on your mobile phone
• Receiving an SMS on your mobile phone
• Requesting a phone call on a landline or mobile phone
• Authy desktop or mobile authenticator app
• Using a hardware token

Important things to consider 

• Setting up 2 or more methods on different devices (because if you lose your only method access to SSO services will be delayed).
• What devices you are using - will you be near the landline number if you use that as your main method? or have mobile coverage if using your mobile device.
• Your default method for MFA can be changed.

Locked out of your account?

If you cannot authenticate because you cannot access your account via your setup methods, please send a photo of yourself holding your University Card to helpdesk@new.ox.ac.uk along with your SSO details.

Video guides

• Setting up Microsoft Authenticator App
• Setting up MFA Codes via text message
• Setting up MFA for Phone call verification