Setting up MFA
Below is a brief summary of MFA. University IT Service have extensive webpages on MFA
What is MFA?
The University has implemented multi-factor authentication (MFA) for all Oxford Single Sign-On (SSO) users across the University. This means you will be asked to verify your Oxford Single Sign-On (SSO) account using a second factor, such as a code from an app on your phone, text message, or a phone call.
Commonly used Methods
- Using the Microsoft authenticator app on your mobile phone
- Receiving an SMS on your mobile phone
- Requesting a phone call on a landline or mobile phone
- Authy desktop or mobile authenticator app
- Using a hardware token
Important things to consider
- Setting up 2 or more methods on different devices (because if you lose your only method access to SSO services will be delayed).
- What devices you are using - will you be near the landline number if you use that as your main method? or have mobile coverage if using your mobile device.
- Your default method for MFA can be changed.
Locked out of your account?
If you cannot authenticate because you cannot access your account via your setup methods, please send a photo of yourself holding your University Card to helpdesk@new.ox.ac.uk along with your SSO details.
Video guides
- Setting up Microsoft Authenticator App
- Setting up MFA Codes via text message
- Setting up MFA for Phone call verification
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